Frequently asked questions

 

To which countries can I deliver with Crespo Com?

Crespo Com delivers exclusively from Romania to England and from England to Romania. Before placing an order, please check our schedule.

 

How can I deliver a package through Crespo Com?

To deliver an envelope, a baggage or any other kind of package through Crespo Com from Romania to England or from England to Romania, you need an account to order online or you can directly dial one of the 2 numbers available, corresponding to the country you want to deliver from:

Romania: +40 744 791 243

England:   +44 77878 06751

 

 Which is the Crespo Com schedule during national holidays?

Usually, Crespo Com operates even during legal holidays, because we know that in these periods our clients need to deliver packages to their loved ones. However, before placing an order, please make sure to double check our current schedule.

 

How much does it cost to send a package from Romania to England or from England to Romania?

Crespo Com wishes to offer international shipping services from Romania to England and from England to the UK at the most convenient prices. That is why we have made sure that our prices stay the same as when we first started to operate. All our fees are calculated according to the weight of the packages, and these slightly differ taking into consideration the delivery options. The minimum order is the equivalent of 10 kilograms.

 

Can I send a package from anywhere in Romania?

The Crespo Com services cover the entire territory of Romania, and our delivery team members can pick-up packages from all locations. For more details, please contact us.

 

Can I send a package from anywhere in England?

To deliver a package from England to Romania, you can opt for door-to-door services or you can come yourself to drop-off the package at our storage facility at Unit 12 - Walthamstow Business Centre, Clifford Road, E17 4SX. For more details, please contact us.

 

How can I view the status of my order?

To track your order and know at any given time the status of your order, please enter your account, after registering for one. The Crespo Com account can be created in just a few easy steps and helps you enjoy a lot of benefits.

 

What is the minimum order accepted for delivery?

You can send through Crespo Com packages as light as you want. However, the minimum order for delivery is the equivalent of 10 kg.

 

What is the maximum order accepted for delivery?

Through Crespo Com you can send from small to big packages and pallets. Please contact us for a price quote.

 

In case I want to ship valuable goods or objects, can I ensure them?

The Crespo Com team treats every package with the highest care and we always strive to deliver in-time. If your package contains fragile goods or valuables, please let us know so we can incentivize them.

 

What is forbidden to include in a package sent through Crespo Com?

Please be aware of the fact that any package sent through Crespo Com From Romania to England or from England to Romania cannot contain TOBACCO or any other products containing TOBACCO, arms, alcohol, drugs or any other illegal substances. Crespo Com reserves the right to check the content of the packages and confiscate any forbidden products!

 

Can I ship my pieces of baggage from Romania to England or from England to Romania?

Please contact us for a personalised offer for larger shipments.

 

Can I send furniture pieces from England to Romania or from Romania to England?

Please contact us for a personalised offer for larger shipments.